![]() Your Microsoft account holds details of Microsoft 365 plans AND perhaps registered purchases of Office 2021 or Office 2019. This is the easiest way to check your internet connection for Office licensing. The Manage Account button opens a web page to your Microsoft account. ![]() Is it reasonably fast and stable? In some parts of the world, it’s worth trying a VPN to bypass any local limitations. Very rarely, the problem is the Microsoft authentication servers, but that’s very unusual and quickly fixed.Ĭheck your Internet connection. We’ve seen these errors when the Internet link is slow, erratic or in a part of the world with special firewalls (China, UAE etc.). That error can appear even when there’s a working Internet link. The message ‘No Internet Connection’ can be misleading. Most commonly it’s a problem with the Internet connection. In this mode, Office is ‘read only’, you can open, view and print documents but no editing. Microsoft’s euphemism for this is ‘ Reduced Functionality Mode’ or ‘ View Only (Unlicensed)’. ![]() However, if there’s a problem Office, might stop working fully. Usually these checks happen automatically, and you never know. Office software checks with Microsoft every month or so to make sure your Office subscription or purchase is still OK.
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